TERMS OF USE

Terms of Service (“Terms”)

Effective Date:                March 16, 2016

Last Updated:                  November 20, 2025

Acceptance of Terms

These Terms of Use (“Terms”) govern your access to and use of the website located at www.wilsontrophy.com (the “Site”), which is operated by Wilson Trophy Company of California, Inc. (“Wilson,” “we,” “us,” or “our”). By accessing or using the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use the Site.

Eligibility

The Site is intended for individuals 18 years of age or older. Minors may use the Site only with the consent and direct supervision of a parent or legal guardian. By using the Site or placing an order, you represent and warrant that you are at least 18 years old, or you are using the Site with the consent and supervision of a parent or guardian, who agrees to be responsible for your use and any purchase you make.

Customers submitting personalization information about minors (such as youth player names) represent that they have authority to provide that information for purposes of producing the requested products.

Changes to These Terms

We may modify or replace these Terms at any time. When updated, the “Last Updated” date above will reflect the revision. Continued use of the Site after any changes constitutes acceptance of the revised Terms. If you do not agree with the revised Terms, you must discontinue use of the Site.

Accounts

To access certain features, you may need to create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Accept responsibility for all activities occurring under your account

Notify us immediately if you become aware of unauthorized use or any security breach.

We may refuse service, terminate accounts, remove or edit content, or cancel orders at our discretion.

Purchases and Payment

When placing an order, you may be asked to provide:

  • Contact, billing, and shipping information
  • Payment card details
  • Customization information (engraving text, artwork, etc.)

You represent that:

  • You are authorized to use the payment method provided
  • All submitted information is accurate and complete

 

Third-Party Payment Processors

Payment transactions are handled by independent payment processors. By submitting payment information, you authorize sharing of that information with the processor for payment purposes. Wilson does not store full credit card numbers.

We may cancel any order for any lawful reason, including for product unavailability, errors in descriptions or pricing, suspected fraud or unauthorized activity, or incomplete or incorrect information.

Refunds for cancelled orders will be processed according to our policies.

Custom Products and Customer-Provided Content

Wilson specializes in custom products, including trophies, awards, and engraved items.

Responsibility for Customer Content

When you provide or upload any text, artwork, logos, lists, rosters, or design instructions, you represent and warrant that you own the content or have legal authorization to use it, the content does not infringe any third-party rights, and all names, spelling, data, and design instructions are accurate You are solely responsible for verifying: spelling and accuracy of engraving text; correct names, numbers, and roster details; legibility and resolution of artwork files; and completeness and clarity of instructions. Wilson is not responsible for errors or defects arising from customer-provided content.

Proofs and Mock-Ups

Unless expressly agreed otherwise in writing, Wilson does not require or provide proofs or mock-ups before production. Production begins using the information you submit.

Non-Returnable Custom Products

Because custom and personalized items are produced to your specifications, custom and personalized items are final sale and cannot be returned or refunded, except for manufacturing defects or errors solely attributable to Wilson.

Product Information, Availability, and Errors

We work to maintain accurate product information, but Items may be mispriced, described inaccurately, or unavailable; product information may contain errors or omissions; and we reserve the right to correct inaccuracies at any time. We may change or update product details, modify or discontinue products, or refuse or cancel orders based on incorrect information

Shipping, Delivery, and Risk of Loss

Orders are shipped using carriers such as UPS, FedEx, or USPS. Shipping and delivery dates are estimates, not guarantees. Production times may vary based on quantity or customization. Risk of loss transfers to you when the order is delivered to the carrier.

Wilson is not liable for carrier delays, lost or damaged packages after handoff, weather-related or carrier-related disruptions, or delivery issues caused by incorrect shipping information. You are responsible for providing a valid, complete shipping address.

Returns, Refunds, and Cancellations

Custom and personalized products are non-returnable and non-refundable, except where a manufacturing defect or Wilson error is confirmed. Non-custom items (if applicable) may be returnable subject to any written return policy on the Site.

If you believe a product is defective, contact us promptly with supporting information (e.g., photos). Wilson will determine whether repair, replacement, partial refund, or another remedy is appropriate. Orders may not be cancelled once production has begun.

Intellectual Property

The Site and all content, including text, images, product designs, graphics, code, and layout, are owned by or licensed to Wilson and protected by copyright, trademark, and other intellectual property laws. You may not modify, copy, reproduce, publish, sell, or distribute any Site content except as necessary for personal use of the Site.

Trademark Notice

“Wilson Trophy Company®,” the Wilson Trophy Company® logo, the WilsonPins.com® logo, and all related names, logos, product names, service names, designs, and trade dress are trademarks or registered trademarks of Wilson Trophy Company of California, Inc. in the United States and other jurisdictions. All other trademarks appearing on the Site are the property of their respective owners. You may not use any Wilson trademarks, service marks, or trade dress without our prior written consent.

Customer Content License

You retain ownership of any content you submit, but by uploading or providing such content, you grant Wilson a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display the content solely for fulfilling your orders, providing customer support, and recordkeeping and compliance purposes. You acknowledge we may retain copies as required by law or for operational purposes.

Copyright Policy (DMCA)

We respect intellectual property rights and comply with the DMCA. To submit a copyright infringement notice, please provide the following to our Copyright Agent (17 U.S.C. § 512(c)(3)):

  1. Your physical or electronic signature
  2. Identification of the copyrighted work claimed to be infringed
  3. Identification of the allegedly infringing material and its location
  4. Your contact information
  5. A good-faith statement that the use is unauthorized
  6. A statement under penalty of perjury that your notice is accurate

Copyright Agent:
Email:           gloomis@wilsontrophy.com
Subject Line: “Copyright Infringement”

You may be liable for damages if you materially misrepresent infringement.

Links to Third-Party Websites

The Site may contain links to third-party websites that Wilson does not own or control.
We are not responsible for the content, policies, or practices of such websites.

You access third-party links at your own risk.

Disclaimer of Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. To the fullest extent permitted by law, Wilson disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, title, accuracy or reliability of information, and error-free or uninterrupted operation.

Limitation of Liability

To the maximum extent permitted by law, Wilson shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including lost profits or lost data. Wilson’s total aggregate liability for any claim shall not exceed the amount you paid for the product giving rise to the claim. Some jurisdictions do not allow certain exclusions; those limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless Wilson and its officers, employees, agents, affiliates, licensors, and suppliers from claims or damages arising from your use of the Site, your purchase or use of products, your violation of these Terms, your infringement (actual or alleged) of third-party rights through content you provide.

Arbitration Agreement and Class Action Waiver

Agreement to Arbitrate

To the fullest extent permitted by law, you and Wilson Trophy Company of California, Inc. (“Wilson”) agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, any product or service purchased through the Site, any communications or transactions with Wilson, the interpretation, validity, or enforceability of this arbitration agreement (collectively, “Disputes”) shall be resolved exclusively through binding arbitration on an individual basis, rather than in court. This Agreement to Arbitrate is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1–16. If the FAA is held inapplicable for any reason, then the arbitration will proceed under the California Arbitration Act (“CAA”), Cal. Code Civ. Proc. §§ 1281–1281.6.

Arbitration Provider and Rules

Arbitration shall be administered by JAMS pursuant to its JAMS Consumer Arbitration Minimum Standards and the JAMS Consumer Arbitration Rules, as applicable.
These rules are available at: https://www.jamsadr.com/consumerminimumstandards and https://www.jamsadr.com/rules-consumer-arbitration. Unless the parties agree otherwise, the arbitration shall be conducted by a single neutral arbitrator, the arbitrator shall be selected according to the JAMS rules, the arbitration shall take place in the county where you reside (or by video/teleconference if permitted by JAMS rules). The arbitrator shall allow for adequate discovery consistent with the nature and complexity of the claims, sufficient to ensure a fair opportunity to present or defend any claim.

Costs

To the extent required by applicable law, Wilson will pay all JAMS filing fees, administrative fees, and the arbitrator’s compensation. You will not be required to pay more than the filing fee you would have incurred in a California state court.

Small Claims Court Option

Either party may elect to bring an individual claim in small claims court rather than arbitration, if the claim qualifies.

Class Action Waiver

YOU AND WILSON AGREE THAT DISPUTES SHALL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS. To the fullest extent permitted by law Class actions, class arbitrations, representative actions, and private attorney general (“PAGA”) actions are not permitted. The arbitrator shall have no authority to consolidate claims or adjudicate any form of class, collective, or representative proceeding.

Scope of Relief

To the extent you seek public injunctive relief, this Section does not prevent you from seeking such relief in court. All other claims and forms of relief must be arbitrated. (This clause is intended to comply with McGill v. Citibank, N.A.(2017) 2 Cal.5th 945.)

Severability

If any portion of this Arbitration Agreement is found unenforceable that portion shall be severed, the remainder shall be enforced to the fullest extent permitted by law, but the Class Action Waiver must remain intact; if it is held unenforceable, this entire arbitration agreement is void.

Continuation

This Arbitration Agreement survives termination of your account, your use of the Site, and any purchase or interaction with Wilson.

Termination

We may suspend or terminate your access to the Site or your account at any time, without notice, if you violate these Terms or engage in fraud or abuse.

Sections that should survive termination (including warranties, indemnities, and limitations of liability) will continue after termination.

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Miscellaneous

If any provision of these Terms is held invalid, the remaining provisions remain enforceable.

Failure to enforce any right is not a waiver of that right. These Terms constitute the entire agreement between you and Wilson regarding use of the Site.

Contact Us

For questions about these Terms, contact:

Wilson Trophy Company of California, Inc.

1724 Frienza Avenue, Sacramento, CA 95815
Email: gloomis@wilsontrophy.com
Phone: 916-927-9733

Fax:       916-927-9955